Vendors & Staff

Manage internal staff and external vendors

Total

5

Active

4

Internal

3

External

2

Avg SLA

96.2%

AH

Ahmed Hassan

[email protected]

activeinternal

ASSIGNED SERVICES

DED ServicesMOHRE Services

DISTRIBUTION METHOD

Round Robin

156

Completed

18h

Avg Time

98.5%

SLA

4.8

Rating

FA

Fatima Al Mansouri

[email protected]

activeinternal

ASSIGNED SERVICES

ICP ServicesMOHRE Services

DISTRIBUTION METHOD

Capacity Based(15/20)

203

Completed

16h

Avg Time

99.2%

SLA

4.9

Rating

AN

Al Noor PRO Services

[email protected]

activeexternal

ASSIGNED SERVICES

DED ServicesRTA Services

DISTRIBUTION METHOD

First Come First Served

89

Completed

24h

Avg Time

94.5%

SLA

4.5

Rating

Commission15%
EB

Emirates Business Center

[email protected]

activeexternal

ASSIGNED SERVICES

DED ServicesMOHRE ServicesICP Services

DISTRIBUTION METHOD

Manual Assignment

312

Completed

20h

Avg Time

96.8%

SLA

4.7

Rating

CommissionAED 200/order
MA

Mohammed Al Qasimi

[email protected]

inactiveinternal

ASSIGNED SERVICES

RTA Services

DISTRIBUTION METHOD

Round Robin

45

Completed

22h

Avg Time

92%

SLA

4.2

Rating